In Canada, UnionPay cards are accepted at nearly 100,000 merchants and over 85% of ATMs.
UnionPay services since January, 2009
Local service hotline 1-877-4706287
In Canada, merchants displaying the signage of all accept UnionPay cards. Since that some of the merchants have yet to put up the UnionPay signage, cardholders may show their UnionPay cards upon the till and inquire about UnionPay acceptance.
Merchants accepting UnionPay cards:
-High-end apparel brand: Hermes, Harry Rosen, Leone, Brooks Brothers, Hugo Boss, LV, Coach
-High-end Department Stores: Holt Renfrew, Nordstrom (Vancouver), Hudson's Bay (Toronto and Vancouver)
-Jewelry and watches: Tiffany, Cartier, Birks, Montecristo, SIBA, Royal De Versailles
-Duty free shops: WDFG at Vancouver Airport and Nuance Group at Toronto Airport
-Others: Major high-end automobile dealers in Vancouver and Toronto, major high-end Chinese restaurants in Vancouver, Great Mountain Ginseng, Montreal Airport Duty Free Shops ,Calgary International Airport Duty Free Shops,Burberry etc.
When using co-branded cards, you are advised to choose UnionPay as the routing option to be benefited from the special offers and services provided by UnionPay.
UnionPay network is currently not accessible in Canada when using UnionPay/Visa dual-logo cards.
You are advised to use UnionPay debit cards for large transactions. Some of the issuer may set the upper limit of purchase amount, please contact the issuer for solutions.
Please sign on the back of your card. When making purchase, please sign on the sales slip to be verified by the cashier. Please input PIN; for cards without PIN, please directly press “OK”.
If you are a merchant and wish to accept UnionPay cards in Canada, please click here.
In Canada, UnionPay cards can be accepted for withdrawing Canadian dollar at over 85% ATMs. Most ATMs offer Chinese interface. ATMs with the following logos on the machine or screen can all accept UnionPay cards:
Please refer to the latest government policy on overseas cash withdrawal via UnionPay cards at "Service Center - Overseas Card-using Service - Card-using Notice". Daily cash withdrawal limit from respective issuers and/or ATM may apply. Please consult your issuer on the possible cap on the amount. You may split your withdrawals into several times which comply with the limit(s).
--ATM Address Query (ATM is called ABM in Canada)
Click here to query the detailed addresses of CIBC branches and ATMs.
Click here to query the detailed addresses of Scotiabank branches and ATMs. For more information about Scotiabank, please click here to log in the website of Scotiabank.
Click here to query the detailed addresses of BMO branches and ATMs.
Click hereto query the detailed addresses of RBC branches and ATMs.
Click here to query the detailed addresses of ICBC (Canada) branches and ATMs.
Click here to query the detailed addresses of BOC (Canada) branches and ATMs.
Cash Withdrawal Examples
If you deposit RMB into a domestic-issued Bank of China debit card with UnionPay logo only and withdraw CAD 1,000 at an ATM of Scotiabank in Canada, UnionPay will convert the CAD amount into RMB amount based on the market exchange rate of the day and the RMB amount will be debited from your according RMB account by the issuer immediately. The commission charge for cash withdrawal consists of two parts, i.e. a commission fee of RMB 15 charged by Bank of China, and a service fee of CAD 3 charged by Scotiabank.
No conversion fee is applied to payments or cash withdrawal made by UnionPay cards or via UnionPay network. The transaction value in local currency will be directly converted to RMB based on the market exchange rate.
ATM commission fee consists of two parts:
(1)Service fee charged by the issuer: please consult the issuer for details.
(2)Service fee charged by the ATM acquirer in Canada: some ATMs will charge commission fee, which is charged by the local banks in Canada and which has nothing to do with UnionPay or the issuer.
Cash withdrawal via debit card results in a lower commission fee.
Select PINs that cannot be easily guessed by anyone.
Never disclose your PIN to anyone who claims to represent the bank or the police.
Be alert to your surroundings before conducting any banking transactions.
Keep a close eye on your credit card during transaction to avoid any illegal activities.
If your UnionPay card has been stolen/lost, please inform the issuer immediately.