Destination Switching

In Ecuador, UnionPay cards are accepted at hotels, restaurants and other merchants most frequented by tourists as well as the ATMs of Banco Bolivariano.

UnionPay services since pilot run

Local service hotline N/A

POS acceptance

In Ecuador, about 4,500 merchants displaying the signage of or Banco Bolivariano accept UnionPay cards. These merchants include hotels, souvenir shops, rotisseries, and restaurants popular among tourists, and all accept UnionPay chip cards.

Cash Withdrawal
In Ecuador, about 300 ATMs displaying the signage of or accept UnionPay cards. All these ATMs offer English interface. The limits for each withdrawal transaction by UnionPay at ATMs are 20 USD (minimum) and 400 USD (maximum).

Please refer to the latest government policy on overseas cash withdrawal via UnionPay cards at "
Service Center - Overseas Card-using Service - Card-using Notice". Daily cash withdrawal limit from respective issuers and/or ATM may apply. Please consult your issuer on the possible cap on the amount. You may split your withdrawals into several times which comply with the limit(s).

Charges
No conversion fee is applied to payments or cash withdrawal made by UnionPay cards or via UnionPay network. The transaction value in local currency will be directly converted to RMB based on the market exchange rate.

ATM commission fee consists of two parts:
(1)Service fee charged by the issuer: please consult the issuer for details.
(2)Service fee charged by the ATM acquirer in Ecuador: all Bolivariano Bank’s ATMs will charge commission fee, which is 2 USD per cash withdrawal transaction. A notice of commission fee is showed on the ATM screen.

Cash withdrawal via debit card results in a lower commission fee.

Tips
Select PINs that cannot be easily guessed by anyone.
Never disclose your PIN to anyone who claims to represent the bank or the police.
Be alert to your surroundings before conducting any banking transactions.
Keep a close eye on your credit card during transaction to avoid any illegal activities.
If your UnionPay card has been stolen/lost, please inform the issuer immediately.