Destination Switching

In Mexico, UnionPay cards are accepted at hotels and department stores most frequented by tourists as well as 85% of the local ATMs.

UnionPay services since May, 2006
Local service hotline N/A

POS acceptance

In Mexico, merchants displaying the signage of 
  or 、 and accept UnionPay cards. These merchants are mainly located in popular tourist cities such as Mexico City and Cancun, and the merchants include brand hotels, department stores, outlets, supermarkets, convenience stores and restaurants. Since that some of the merchants have yet to put up the UnionPay signage, cardholders may show their UnionPay cards upon the till and inquire about UnionPay acceptance.

In Cancun, hotels like Ritz Calton and Fiesta Americana, shopping centers like La Isla Centro Comercial, Plaza Kukulcan and Plaza la Fiesta, as well as airport duty free shops and catering merchants accept UnionPay cards. In Mexico City, hotels like Intercontinental, Fiesta Americana and Four Season, shopping centers like Palacio de Hierro, Liverpool, Outlet Punta Norte and Outlet Lerma, as well as duty free shops and catering merchants in Riviera Airport accept UnionPay cards.

Since co-branded cards are not able to choose UnionPay as the routing option in Mexico, cardholders are recommended to use UnionPay single-branded cards, so as to be benefited from the special offers and services provided by UnionPay. Since merchants in Mexico do not accept PIN payment, UnionPay debit cards can only be used for cash withdrawal. UnionPay credit cards are accepted at merchants.

Cash Withdrawal
In Mexico, 85% of the ATMs accept UnionPay cards. These ATMs are located in major airports, inter-city bus stations, convenience stores, supermarkets, large shopping malls and scenic spots, and display the following signage:
ATM locations:
Mexico City: Benito Juárez International Airport Terminal 1 and Terminal 2 Arrival, Departure, and VIP Lounge; the Paseo de la Refoma, Zona Rosa, Sheraton Hotel, and Extra convenience stores.
Taxco: Central Plaza
Cancun: Cancun Airport, Plaza Isla, Plaza Kukulcan
Los Cabos: Airport Arrival and Departure, Plaza Hollywood, Plaza Puerto Paraíso, José Antonio Mijares.

Please refer to the latest government policy on overseas cash withdrawal via UnionPay cards at "
Service Center - Overseas Card-using Service - Card-using Notice". Daily cash withdrawal limit from respective issuers and/or ATM may apply. Please consult your issuer on the possible cap on the amount. You may split your withdrawals into several times which comply with the limit(s).

No conversion fee is applied to payments or cash withdrawal made by UnionPay cards or via UnionPay network. The transaction value in local currency will be directly converted to RMB based on the market exchange rate.

ATM commission fee consists of two parts:
(1)Service fee charged by the issuer: please consult the issuer for details.
(2)Service fee charged by the ATM acquirer in Mexico: some ATMs will charge commission fee, which is charged by the local banks in Mexico and which has nothing to do with UnionPay or the issuer.

Cash withdrawal via debit card results in a lower commission fee.

Select PINs that cannot be easily guessed by anyone.
Never disclose your PIN to anyone who claims to represent the bank or the police.
Be alert to your surroundings before conducting any banking transactions.
Keep a close eye on your credit card during transaction to avoid any illegal activities.
If your UnionPay card has been stolen/lost, please inform the issuer immediately.