Destination Switching

In New Zealand, UnionPay cards are accepted at nearly 20,000 of merchants and 75% ATMs.

UnionPay services since    April, 2006
Local service hotline       0800-450831

POS acceptance
Merchants displaying the signage of  accept UnionPay cards. Since that some of the merchants have yet to put up the UnionPay signage, cardholders may show their UnionPay cards upon the till and inquire about UnionPay acceptance.

Mainly located in Auckland, Rotorua, Queenstown and other cities most frequented by Chinese tourists, these merchants include most of the local brand stores, duty-free shops, hotels, restaurants, and tourist destinations, such as the DFS New Zealand, The Loop NZ, Aelia Duty Free, SkyCity, Wan Fang, Parkson, Auckland Harbour Hotel, Kiwi Discovery at the airport, Travel Pharm, Rainbow Springs, Agrodome, Huka Falls Jet, Skyline SkyRides, etc.

When using co-branded cards, you may not be able to choose UnionPay as the routing option at some merchants. Therefore, you are advised to use UnionPay cards with card number starting with 62 so as to be benefited from the special offers and services provided by UnionPay.

Due to the purchase limits for credit card consumption, it is recommended to use UnionPay debit cards for large luxury related transactions, as they are subject only to the limit of the balance of the card.

Cash withdrawal

In New Zealand, UnionPay cards can be accepted for withdrawing NZD at about 75% of ATMs, including the ATMs of Westpac, ANZ, BNZ, Kiwibank, and NZCU. ATMs of ANZ and BNZ offer the Chinese interface. The cash withdrawal procedure in New Zealand is different from that in China: The card will be returned before cash is given. When choosing FAST CASH on Westpac and ANZ ATMs, the ATM will not produce a receipt after the withdrawal transaction is completed.

UnionPay cards cannot be used for over the counter transfer and cash withdrawal while abroad.

Please refer to the latest government policy on overseas cash withdrawal via UnionPay cards at "Service Center - Overseas Card-using Service - Card-using Notice". Daily cash withdrawal limit from respective issuers and/or ATM may apply. Please consult your issuer on the possible cap on the amount. You may split your withdrawals into several times which comply with the limit(s).

No conversion fee is applied to payments or cash withdrawal made by UnionPay cards or via UnionPay network. The transaction value in local currency will be directly converted to RMB based on the market exchange rate.

ATM commission fee consists of two parts:
(1)Service fee charged by the issuer: please consult the issuer for details.
(2)Service fee charged by the ATM acquirer in New Zealand: some ATMs will charge commission fee, which is charged by the local banks in New Zealand and which has nothing to do with UnionPay or the issuer.

Select PINs that cannot be easily guessed by anyone.
Never disclose your PIN to anyone who claims to represent the bank or the police.
Be alert to your surroundings before conducting any banking transactions.
Keep a close eye on your credit card during transaction to avoid any illegal activities.
If your UnionPay card has been stolen/lost, please inform the issuer immediately.